At Rare Livin, we strive to provide you with a seamless shopping experience from the moment you place your order to the time it arrives at your doorstep.

Order Processing

Processing Time: Orders are typically processed within 1-3 business days after they are placed.

(not applicable for made to order carpets)

Orders placed on weekends or public holidays will be processed the next business day.

Shipping Options

We offer the following shipping options:

Standard Shipping: Estimated delivery within 5-10 business days.

Express Shipping: Estimated delivery within 2-5 business days (available for select locations).

Shipping costs will be calculated at checkout based on your location and chosen shipping method.

Delivery Locations

We currently deliver across India.

Domestic Shipping: Available across all major cities and towns in India.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your shipment’s progress via our delivery partner’s website.

Delivery Policy

Ensure someone is available at the delivery address to receive your package.

In case of missed deliveries, our delivery partner will attempt redelivery or contact you for further instructions.

Shipping Charges

Free Shipping: Available on orders over ₹1000 within India.

For orders below this amount or international orders, shipping charges will apply based on the weight, size, and destination of the package.

Damaged or Missing Items

If your package arrives damaged or incomplete:

Email us at info@rarelivin.com within 48 hours of delivery with photos of the damaged product and packaging.

We will investigate and offer a replacement or refund based on our findings.

Contact Us

For any shipping-related queries or concerns, feel free to reach out to us:

Email: info@rarelivin.com

Phone: +91 8800287902

We are committed to ensuring your Rare Livin experience is nothing short of exceptional!